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Q: Does installing new windows really improve the value of a home? Why?
A: The national average of return on investment for replacement windows is 74% according to the Qualified Remodeling Magazine. LEARN MORE!
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Q: Can windows be installed in cold weather?
A: Yes, that's when homeowners experience the best benefits!
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Q: Will we save money on our heating bill with new windows?
A: Yes! LEARN MORE!
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Q: Are the windows NFRC rated? What are the energy rating factors?
A: Yes, all windows are NFRC rated. This means you are guaranteed the highest quality performance in your new windows.
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Q: Do you stock special sizes?
A: No. Every window is custom made to your specifications.
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Q: How much does each window cost?
A: The cost of the window depends on the measurements and features you add to that specific window. Base prices can be found by viewing our shopping cart! For all windows excluding Bow and Bay and Garden windows,
$5.00 will be added to the base price for each additional inch over 101 united inches.
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Q: Is it possible to replace two mulled vertical windows with one horizontal slider?
A: YES
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Q: What is the R factor of double pane thermal windows?
A: 1.76 is the typical R factor of common double pane windows.
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Q: What is the R factor of triple pane windows?
A: 2.6 is the typical R factor of common triple pane windows.
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Q: What is the R factor of low-e argon windows?
A: 3.3 is the typical R factor of commonly available low-e argon windows.
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Q: How is argon gas used in windows?
A: Since argon is denser than air it helps to keep heat and cold from going through your windows. LEARN MORE!
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Q: Do I need Triple Pane glass?
A: Not usually. These windows are designed for areas with prolonged extreme heat or cold. With a third pane of glass the air space between the inside and outside pane is typically the same as two panes. The third pane adds
30% more weight to the sashes, placing an additional strain on moving parts. Three panes require two spacers which doubles the surface area that can fail.
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Q: What are various windows made of and what will work best for me?
A: Basically there are three types of materials used. Aluminum windows, with their easily scratched painted surfaces, conduct both heat and cold, so they're very poor insulators. Wood windows, which require constant painting and caulking, can absorb moisture, making them difficult to open and close. They can even rot. Vinyl windows, however, never need painting and won't show scratches, because the color goes throughout the material. This is why vinyl windows are quickly becoming the most popular choice for both new construction and replacement applications.
In addition, you should certainly consider custom-sized windows for the very simple reason that they'll fit better. Stock-sized windows require extensive carpentry work both inside and outside your house. That can be very costly and inconvenient. Custom-sized windows, on the other hand, are manufactured to fit your existing window opening. You get the style and options you want while maintaining your glass area.
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Q: Is there any difference in how windows are made?
A: There are two basic types of construction: Mechanically fastened windows are screwed together at the corners. And welded windows, becoming more and more popular, that use a chemical or heat process for joining. Alside produces mechanically fastened and welded windows. Their mechanically fastened windows feature a unique overlap corner design for extra strength, while their welded versions utilize state-of-the-art heat welding equipment. Beware of windows with mitered corners screwed together or chemically welded corners, as they probably won't perform as well for you.
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Q: Can I replace my old windows with different styles or types?
A: Certainly, however, you may want to consult an independent design specialist to find the type of window that best complements your home's natural design. No matter what style or combination of styles you choose, National Express Window Delivery can provide the windows you need so you can custom-build it yourself.
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Q: Aren't all window manufacturers essentially the same?
A: Not at all. Many companies buy their parts and glass from various outside sources. At National Express Window Delivery deals directly with trusted distributors with outstanding reputations throughout the home-repair industry (Alside), who extrude most of their own parts from the raw vinyl (PVC) resin.
You should also know that although a lot of manufacturers claim their windows are American-made, many in fact may be imported from Canada and other foreign countries. We're proud to say that every Alside window is manufactured right here in the U.S.A.
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Q: What about strength, protection and noise reduction?
A: You should look for a window that offers both superior strength and energy efficiency. Alside's computer-controlled process ensures a perfectly square window sash and mainframe with superior strength. And for exceptional energy efficiency, a full interlock at the meeting rail helps protect your home against the elements, or unwanted intrusions. In addition, Alside’s insulating glass unit traps dry air, creating an exceptional comfort barrier.
Moreover, homeowners with Alside Window Systems say there's a noticeable reduction in the amount of noise that enters their homes. A full interlock system at the point where upper and lower sashes meet helps stop air infiltration while providing an additional barrier against unwanted intrusions.
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Q: Do windows featured at National Express Window Delivery require a lot of maintenance?
A: Because the frames and sashes are made of vinyl, you can say goodbye to painting and caulking. Alside windows won't stick, and you don't have to remove storm windows in order to clean them. In fact, you can do it all from inside your home. An occasional wipe with a damp cloth will keep your windows looking like new for years to come.
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Q: I have been reading about different test results on windows. How should this impact my buying decisions?
A: Be careful when looking at extremely specific results since many of them do not really indicate how well the window will work for you. Some apply to just certain parts of the window, like the glass and its R-value, and do not give an overall picture. Tested in nationally-certified labs and their own modern test facility, Alside windows are engineered to provide the optimum in energy savings and are monitored by the National Fenestration Rating Council.
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Q: What is more important in saving energy, the frame or the glass?
A: Since 80% of a window is glass, real heating and cooling savings come from what is known as "improved glass performance," not a high R-value on the frame. Alside uses the latest technology, known as a high performance warm edge spacer system. This spacer system helps to improve the performance and the longevity of the insulated glass unit, and is standard on all Alside windows.
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Q: What energy-saving options should I know about?
A: You should give careful consideration to Alside's ClimaTech® Insulated Glass Package, featuring Low-E glass and argon gas. Low-E glass is an excellent barrier against ultraviolet rays which fade carpet, furniture, draperies, and even woodwork. Argon gas is colorless, odorless, nonflammable, nontoxic, and above all, a safe, inert gas that is heavier than air.
Not only does argon gas help to increase the energy efficiency of a window, but helps to make your home quieter as well. When Alside windows are equipped with the ClimaTech Insulated Glass Package, they automatically meet or exceed the energy-saving requirements for all four climate zones set forth by the ENERGY STAR® Window program. Or you can get the ClimaTech Plus package with a foam spacer that provides even further energy efficiency as an option.
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Q: What is the ENERGY STAR® Program?
A: The ENERGY STAR® progam was created by the Environmental Protection Agency and the U.S. Department of Energy to help consumers in the recognition of energy-efficient products. This program also promotes the environmental and economic benefits of these products through the ENERGY STAR label and other program activities.
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Q: Will windows featured at National Express Window Delivery be a good investment?
A: Yes, for a variety of reasons. First, you may realize savings on your heating and cooling bills. Second, they're virtually maintenance-free, which eliminates painting costs. And finally, the transferability of one of the strongest warranties in the business may easily add to the resale value of your home.
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Q: Aren't all window warranties practically the same?
A: Not really. There are as many warranties as there are window manufacturers. Some brand name factory warranties cover just the sash and frame. The rest is left up to the local fabricator who may or may not cover it. Your warranty is only as good as the company behind it. Windows featured at National Express Window Delivery have warranties that are the most comprehensive available, just what you'd expect from an industry leaders. And thus, why National Express Window Delivery deals with such distributors.
* See printed warranty for complete details.
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